Refund Policy
Refund Policy
Individuals
We offer a full money-back guarantee for all our mentoring products and services. If you are not satisfied with the product or service that you have purchased from us, you can get your money back, no questions asked. More precisely, you are eligible for a full reimbursement within 14 calendar days of your purchase. We encourage you to try the product/ service in the first two weeks after its purchase to ensure it fits your needs.
Additionally, upon your programme completion, if you’re not satisfied with your results, you are eligible for a full reimbursement within 10 calendar days after the completion of the programme. Programme completion is the attendance of all the programme units as well as the implementation of the action items required for every unit. Every programme unit lasts one week.
Our only requirement for your full reimbursement: your feedback. We are firmly committed to deliver you and every customer the best possible value.
How to give us your feedback:
Answer these 2 questions and explain your answers:
1)What are the reasons for which you weren’t satisfied with the product/ service?
2)What did you want to get and you didn’t?
Organisations
We offer a full money-back guarantee for all our mentoring products and services offered to organisations. These are completely customised to the specific needs of the organisation we partner with. Therefore, terms and conditions of our full money-back guarantee are tailored to the needs of the organisation, specified and determined by the agreement between Jim Panos and the organisation.
In case the guarantee and refund terms and conditions are not determined in the agreement between the parties, the organisation is entitled to ask for a full refund in 15 calendar days upon the delivery of our products or services.
Our only requirement for your full reimbursement: your feedback. We are firmly committed to deliver you and every client the best possible value.
How to give us your feedback:
Answer these 2 questions and explain your answers:
1) What are the reasons for which you weren’t satisfied with the product/ service?
2) What did you want to get and you didn’t?
If you have any additional questions or would like to request a refund, feel free to contact us.
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